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Security Systems Cumbria – PWS Systems, intruder alarms, fire alarms, CCTV installers Cumbria and Carlisle

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Fire Alarm & Security System Maintenance Services

At PWS Systems we offer a broad range of maintenance services for many types of fire alarm and security systems throughout Cumbria and surrounding counties including North Lancashire & South West Scotland.

What systems do we cover?

Intruder Alarms


Fire Alarms

Access Control

Audio & Video Intercom

Call Systems

What we do for you

At PWS Systems we believe in providing the best customer service we can with our maintenance and monitoring contract services. With our maintenance service we provide routine serving as required to each individual system with a back up of a 24/7 365 days a year call out service. This can be just a bit of telephone advice to our engineers attending site to provide assistance with a system fault. As a rule we always attempt to rectify any issues over the phone if possible before we agree with the customer to attend site. Whatever the issue we aim to give or customers peace of mind and reliability.

Common Maintenance Intervals

  • Audible Only Intruder Alarms
  • Monitored Intruder Alarms
  • CCTV
  • Fire Alarm Systems
  • Intercom
  • Access Control
  • Emergency Call Systems
  • 1 maintenance visit per annum
  • 2 maintenance visits per annum
  • 1 maintenance visit per annum
  • 2 maintenance visits per annum
  • 1 maintenance visit per annum
  • 1 maintenance visit per annum
  • 1 or 2 maintenance visits per annum

The above guidelines for maintenance intervals may vary depending on the sites and clients specific requirements and risk factors.

Alarm Signalling / Monitoring

At PWS Systems we only use the most reliable and industry recognised signalling products. CSL Dual Com alarm signalling products are powered by the Gemini Global platform which enables the safe delivery of alarms and data from the premises to the Alarm Receiving Centre.


Dual Com Digi Air

DualCom Digi Air utilises all mobile networks via a WorldSim instead of a telephone line or IP network to signal alarm conditions from a protected premises to our designated Alarm Receiving Centre (ARC)

The Digi Air is designed for medium to low risk premises and is an ideal solution for properties where a phone line is not available.

All of our DualCom Digi connections are monitored 24/7, 365 days a year.

DualCom Gradeshift

DualCom’s Gradeshift range offers a single piece of hardware for every grade risk so it can be used for all low, medium and high risk applications. 

Dualcom Gradeshift is a dual path signalling device and are the UK’s most popular dual signalling systems.

They utilise multiple signalling paths via our WorldSIM to signal an alarm and have been designed with medium and high risk premises in mind.

All of our DualCom Gradeshift connections are monitored 24/7, 365 days a year.