Kirkby Thore Primary School comments after Joe’s visit to service their Fire Alarm System – Cumbria!

Brilliant comments from our customer at Kirkby Thore School in Cumbria, this is what customer care and service is all about!

I would just like to pass on my thanks to the engineer who came out yesterday for our fire maintenance. We have a couple of children who are particularly frightened  of loud alarm sounds and he was most understanding of this taking the time to reassure them and was very considerate of their needs letting them know what he was doing etc. (Quite by accident he also discovered a water leak for us too !!)

Please can you let him know how grateful we are he  really helped make the children feel calm and safe.